Caerphilly Bin Collection – Caerphilly County Borough Council

Pontygwindy Rd, Caerphilly CF83 3HU

Caerphilly Bin Collection

Caerphilly Bin Collection is owned and operated by Caerphilly County Borough Council. bins are collected on different days depending on where you are located in the Caerphilly area. You can easily find your bin collection day by using the link below.

πŸ—‘οΈ Caerphilly Bin Collection Finder


πŸ“… Collection Frequency

Food Waste: Weekly
Garden Waste: Fortnightly
Recycling: Weekly
Refuse: Fortnightly

♻️ Caerphilly Sorting Rules

General Waste: Fortnightly collection. Max 3 bags if no bin. Lids must be closed. No side waste.
Recycling: Weekly collection. Use boxes or clear bags. Extra recycling can be put out in clear bags.
Food & Garden: Weekly food waste; Fortnightly garden waste.

πŸ“’ Presentation Times & Strict Rules

  • Place all waste/recycling at the kerbside before 5:30 AM on collection day.
  • Bins must be stored off the highway between collections.
  • We do not collect extra general waste placed next to your bin.
  • Inclement weather: We aim to collect by the end of the week.

πŸ’¬ Frequently Asked Questions

Are collections affected by Bank Holidays?

No, standard bank holidays do not affect collections. We only pause for Christmas Day and New Year’s Day.

Can I take waste to a recycling centre?

Yes, you can take waste to any CCBC Household Recycling Centre. Bring proof of residency and ensure waste is pre-sorted.

What if my bin lid is upright?

Crews will not collect bins that have their lids in an upright position; please ensure they are fully closed.

What should I do if my bin is missed?

If you were ready by 5:30 AM and the collection was missed, please report it via the council website as soon as possible.

Do I have to keep my bins off the road?

Yes, you are required to store your bins off the highway between collection days to ensure clear access for all road users.

πŸ“± Service Notifications

For urgent service disruptions or Christmas/New Year schedule updates, please visit the official Caerphilly waste portal.

Visit Council Waste Portal β†—

πŸ—‘οΈ Caerphilly Bin Ordering & Replacement

Comprehensive procedures for requesting new containers, upgrading capacities, reporting damaged or missing receptacles, and understanding council replacement charges across Caerphilly.

πŸ”„ 1. Capacity Upgrades & Crew Incidents

πŸ“ˆ Swapping Bin Sizes
  • Eligibility: Upgrading from a 140L to 240L bin requires proof of household size and maximized recycling habits
  • Cost: Completely free of charge where criteria are met
πŸš› Collection Damage
  • Automatic Reporting: If a bin falls into the lorry or breaks during tipping, crews log it directly with supervisors
  • Replacement: Swapped out for a new unit at zero cost to the resident

πŸ›‘οΈ 2. Lost Receptacles & Security Tactics

πŸ” Tracking Stolen Bins
  • Owner Responsibility: Residents must secure containers off highways between collections
  • Checks Required: Inspect the perimeter and verify neighbors haven't mistakenly taken your bin before ordering
  • Fees: Unrecoverable or missing bins must be replaced at the owner's expense
πŸ”’ Safeguarding Advice
  • Identification: Clearly write your house name or number on the container
  • Timing: Put out late evening prior or before 6:00 AM on collection day
  • Retrieval: Pull containers back onto private property promptly post-collection

🏠 3. Funding Framework & New Property Rules

πŸ’· Why Fees Apply
  • Council tax finances waste collection and disposal logistics, but does not subsidize physical bin manufacturing costs
πŸ—οΈ New Developments
  • Self-Builds: Owners must purchase initial bins directly
  • Developer-Built Homes: Verify with your builder whether bins were bundled into your property sale agreement; otherwise, purchase is required

πŸ“… Caerphilly Bin Collection Days & Stream

Comprehensive breakdown of weekly and fortnightly municipal collection schedules, accepted materials, prohibitions, and handling instructions across Caerphilly County Borough.

🍏 1. Food Caddy Service (Weekly Collection)

Weekly kerbside retrieval for 80,000 homes. Includes a 5L indoor caddy and 23L lockable outdoor caddy. Participants can win Β£500 monthly. Free compostable liners are available across various council hubs and leisure centres.

βœ… Accepted Food Waste
  • Fruit & vegetables
  • Mouldy/stale bread & cereal
  • Teabags & coffee grounds
  • Eggshells & dairy products
  • Meat, fish, bones & pet food
  • Rice, pasta & leftover meals
❌ Prohibited Items
  • All packaging materials
  • Liquids (e.g., milk)
  • Oils (e.g., cooking oil)
  • Any non-food waste items

🌿 2. Garden Waste Service (Weekly Collection)

Collected weekly using hessian sacks or clear plastic bags. Note: Bulky logs and trees are excluded from kerbside rounds.

βœ… Accepted Garden Waste
  • Leaves & dead flowers
  • Small shrubs & weeds
  • Grass cuttings
  • Twigs & hedge cuttings
❌ Prohibited Items
  • Japanese knotweed
  • Food waste & kitchen scraps
  • Earth clods, stones, rubble, soil & sand
  • General wood and logs

πŸ—‘οΈ 3. General Waste Bin (Fortnightly Collection)

Green or black wheelie bin for non-recyclables. Must be fully contained with the lid firmly shut (no side waste accepted). Without a bin, a limit of 3 black bags applies.

βœ… Accepted Rubbish
  • Disposable nappies
  • Broken glass & toys
  • Carrier bags & polystyrene
  • Plastic film
  • Pet waste & cold ash
❌ Prohibited Rubbish
  • Clothing & recyclable items
  • Food and garden waste
  • Stones, soil & building rubble
  • Car parts, batteries, oil, paint, chemicals
  • Hot ashes & clinical hazardous waste

♻️ 4. Recycling Bin or Box (Weekly Collection)

Brown recycling bin or box collected weekly. Items must be cleaned and placed loose (no bagging inside bins). Contaminated loads will be refused.

❌ Excluded Recycling Items
  • Glitter cards & foil wrapping paper
  • Wallpaper & wet/food-soiled cardboard
  • DIY, chemical, or paint containers
  • Plastic sheets, polystyrene & hard plastic toys
  • Carrier bags, CDs, DVDs & coat hangers
  • Scrap metal, cutlery, pots and pans
  • Broken glass, crockery, Pyrex, Visionware, window glass
⏰ General Rules & Etiquette
  • Put containers out late evening before or early morning on collection day
  • Retrieve containers back onto private property promptly after service
  • Check your official local collection calendar online if unsure of your specific weekday

πŸ›’ Caerphilly Bin Ordering & Pricing

Protocols, temporary bag allowances, administrative fees, and delivery terms for purchasing or replacing municipal receptacles across Caerphilly County Borough.

πŸ“¦ 1. Interim Options & Standard Allocation

πŸ”„ Temporary Bag Rules
  • Recycling: Use clear bags weekly
  • Refuse: Maximum 3 black sacks fortnightly
  • Garden Waste: Any open sack weekly
  • Food Waste: Any container weekly
🏠 New Home Setup
  • Properties should already contain a 240L refuse bin, 240L recycling bin, and both indoor/outdoor food caddies
  • High demand may introduce dispatch queues; deliveries can arrive ahead of schedule

πŸ’· 2. Container Pricing (April 2026 – March 2027)

πŸ“‹ Bins & Sacks Cost
  • Brown Recycling Bin (1st Issue): Β£32.00
  • Brown Recycling Bin (Replacement): Β£32.00
  • Green Refuse Bin (1st Issue): Β£32.00
  • Green Refuse Bin (Replacement): Β£32.00
  • Garden Waste Sacks: Β£4.10
  • Recycling Box: Β£7.25
🎁 Free Items & Terms
  • Food Caddies (Indoor/Outdoor): FREE (initial and replacement issues)
  • Payment Terms: Must be settled upfront online or via phone
  • Non-Eligible: Households whose bins were confiscated due to contamination cannot buy replacements

πŸ“‹ 3. Delivery Logistics & Restrictions

🚚 Dispatch & Scheduling
  • Confirmation and exact delivery slots arrive via email within 2 working days
  • Breakdowns or bad weather delays trigger prompt outreach with next-day rescheduling attempts
  • Submitted requests cannot be altered
⚠️ Rules & Cancellations
  • Storage: Bins must fit off public highways off-collection
  • Placement: Out by 5:30 AM on collection morning or late the prior night
  • Refund Window: Cancellations qualify for a refund only if requested over 2 working days prior to delivery

🚫 Caerphilly Missed Collections & Refusal Protocol

Comprehensive guidelines explaining why municipal waste containers are skipped, operational delays, reporting options, and what actions residents must take.

❌ 1. Refusals Due to Resident Presentation

Crews will skip bins and will not return if rules are broken; correct presentation must wait until the next scheduled cycle:

⚠️ Timing, Sorting & Placement Faults
  • Late Placement: Bins missed if placed out past 5:30 AM on collection day
  • Contamination: Inclusion of incorrect or non-recyclable materials
  • Wrong Stream: Incorrect container rolled out for the day's schedule
⚠️ Safety & Excess Waste Faults
  • Structural Hazards: Overweight loads, cracked bases, or broken wheels
  • Overfilling / Side Waste: Lids propped open or uncontained bags left beside the bin are strictly refused

πŸš› 2. Operational Delays & Automatic Rescheduling

When service interruptions occur due to logistical bottlenecks, leave containers curbside. Do not submit an online reportβ€”crews typically return the next working day:

🚧 Street & Vehicle Obstacles
  • Roadworks, traffic incidents, or badly parked cars blocking access
  • Collection vehicle mechanical failures or routing glitches
❄️ Volume & Weather Delays
  • Abnormally high volume slowing round completions
  • Adverse weather conditions like snow or severe flooding

πŸ“ž 3. Next Steps & Escalation Channels

πŸ“‹ Reporting Missed Services
  • Use the online form only if your street was missed due to a genuine operational oversight and left off route logs
☎️ Direct Assistance
  • For complex scheduling queries or unresolvable issues, contact the Waste Strategy and Operations team directly

Contact Details

location

Pontygwindy Rd, Caerphilly CF83 3HU

01443 815588

https://www.caerphilly.gov.uk/

Opening Hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

Saturday

9am - 5pm

Sunday

9am - 5pm

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