South Norfolk Bin Collection

Cygnet Court, Long Stratton, Norwich NR15 2XE

South Norfolk Bin Collection service is owned and operated by South Norfolk council. bins are collected on different days depending on where you are located in the South Norfolk area. You can easily find your bin collection day by using the link below.

🗑️ South Norfolk Bin Collection Finder

📅 Collection Frequency

Blue Bin: Fortnightly

Black Bin: Fortnightly

Brown Bin: Fortnightly (Sub)

Green Caddy: Weekly

♻️ Sorting Rules

Blue Bin (Recycling): Paper, cardboard, clean metal tins, cans, foil, plastic bottles, tubs, trays, and glass bottles/jars. Items must be thoroughly clean, dry, and placed loose—do not use bin liners, as these can jam sorting machinery.

Black Bin (General): Household waste that cannot be recycled. Please ensure all items are bagged to prevent spillage. Strictly no food, garden waste, or recyclable items permitted in this bin.

Brown Bin (Garden): Grass cuttings, hedge trimmings, leaves, twigs, and weeds. This is a chargeable, opt-in subscription service; please ensure the lid closes firmly to deter pests.

Green Caddy (Food): All cooked and raw food scraps, including meat, bones, fruit/vegetable peelings, and used teabags. You may use compostable liners provided by the council.

📢 Presentation Rules

Ensure all bins are placed clearly at the edge of your property boundary by 6:30 AM on your designated collection day.
Do not leave “side waste” next to your bins, as crews are only authorized to collect the contents of the provided containers.
Please return your bins to your property promptly once they have been emptied to ensure pavements remain accessible for neighbors.

💬 Frequently Asked Questions

Q: What should I do if my bin is missed?

A: If your bins were out by 6:30 AM and remained uncollected, please notify the council via the online portal within two working days so the collection team can arrange a return.

Q: How do I request an assisted collection?

A: Residents who are unable to move their own bins due to physical disability, illness, or mobility issues are eligible for an assisted service; please apply via the council’s website.

Q: How do I arrange a bulky item collection?

A: You can book a professional collection service for larger household items such as old sofas, mattresses, or white goods through the official council bulky waste booking portal.

Q: Are collections affected by Bank Holidays?

A: Collection schedules often shift during bank holiday periods. Please check the council’s website notifications page for specific alternative collection day information during these weeks.

Q: How do I dispose of electrical items?

A: Small electrical items (WEEE) can often be recycled at designated points. Please check the council’s website to find your nearest recycling bank or to see if they can be collected during specific bulky item rounds.